Privacy Policy

Last Updated: 28/02/2026

BSM CULINARIX ("Company", "we", "our", "us") operates the website www.bsmculinarix.com ("Website"). This Privacy Policy describes how we collect, use, and protect your personal information when you access or make a purchase from our Website.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit or make a purchase on our Website:

a) Personal Information

Full Name
Email Address
Phone Number
Billing and Shipping Address
Order details
Payment information (processed securely through Razorpay)

b) Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited
Time spent on the Website
Cookies and tracking technologies

2. How We Use Your Information

To process and fulfill your orders
To provide order confirmations and updates
To respond to customer inquiries
To improve our Website and services
To detect and prevent fraudulent transactions
To comply with applicable laws and regulations

3. Payment Processing

All payments made on our Website are processed securely through Razorpay. We do not store your debit or credit card details on our servers. Payment data is encrypted and handled in compliance with RBI guidelines and applicable payment security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Payment gateway providers (Razorpay)
Shipping and logistics partners
IT and technical service providers
Government authorities when required by law

5. Cookies

Our Website uses cookies to enhance user experience and analyze Website performance. You may disable cookies through your browser settings; however, some features of the Website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at admin@bsmculinarix.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.